About Doug

I am a Change Agent and Innovative Leader focused on client satisfaction through
outstanding customer service. I have experience in change and innovation at all
levels. I have proven success in planning, developing and implementing strategies
designed to impact critical business outcomes. I have strategic leadership expertise which fully leverages a unique background. I am adept at forging strong relationships with C-level executives and driving new innovations to market.

Continuous Improvement
I view every operation and engagement as part of a larger holistic system. While execution
needs to be narrowly focused, design and architecture of solutions needs to have broader
impact assessments and a mindfulness that avoids unintended consequences. Over the
course of my career I have identified over $135M in annually recurring cost savings for client and personally implemented over $85M of those savings.

HRIS & HR Analytics
These are two areas that have a tremendous opportunity to impact an organizations success. The ability to effectively and efficiently manage your people to meet the needs of the organization is the first step in transforming data into actionable intelligence. Getting it right the first time saves countless hours of rework if you miss the mark. Since the first days of my career I have been working on complex analytics projects and the lessons learned have served my clients well saving over $60M in personnel costs.

Workforce Planning & Human Capital Management
I have managed groups from 10 to over 300 and executed workforce plans for populations of up to 20,000. The skills and modeling needed to create effective and scalable plans are
rooted in deep understating of the workforce itself and the pragmatic translation of that
knowledge into accurate forecasts.